- ADMINISTRATIVE ASSISTANT
- CLINICAL SUPERVISOR
- DIRECTOR OF DEVELOPMENT
- EXECUTIVE ASSISTANT
- GROUP LEADER
- STAFF CLINICIAN
Title: Administrative Assistant
Reports to: Director of Administration
Brookview seeks an experienced Administrative Assistant to manage our front office. The qualified candidate must have strong communication skills, a deep understanding of office technology and the ability to work successfully with a variety of individuals.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned):
- Provides administrative support to ensure efficient operation of office.
- Answers phone calls, schedules meetings and great agency visitors.
- Carries out administrative duties such as filing, sending emails, copying, scanning, and receiving and sorting of agency mail.
- Exhibits polite and professional communication via phone, e-mail, and mail.
- Supports team by performing tasks related to organization and strong communication.
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, and maintaining equipment inventories
- Provides information by answering questions and requests.
- Assist in preparing invoices
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
SKILLS AND QUALIFICATIONS:
- Reporting Skills
- Administrative Writing Skills
- Proficient in Microsoft Office
- Excellent time management, organization, and attention to detail
- Problem Solving
- Inventory Control
- Verbal Communication
- High School diploma or education equivalent required
- 2+ years of Administrative Assistance experience
- Valid driver’s license and current automobile insurance
(Full-time/35 hours/week, exempt)
Brookview is seeking a highly organized and dedicated individual with a demonstrated commitment to racial and social justice to fill the position of Clinical Supervisor. The Clinical Supervisor ensures that participants (residential and community-based) receives the highest quality of clinical services; provides supervision and training to clinical services staff, interns and volunteers. This position reports to the Chief Operating Officer.
The ideal candidate will possess experience in the fields of mental health, child welfare, child development, or other related fields. Strong working knowledge of psychodynamics, group work, casework, health systems, and human and child development. Experience working with domestic violence and an understanding of Post-Traumatic Stress Disorder and trauma-informed care are preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides consistent supervision to direct reports and interns.
- Provides clinical oversight of cases and ensures that services are provided as specified in participant goals
- Provides crisis management/clinical interventions
- Develops and maintains linkages with service providers
- Provide direct services including advocacy, clinical assessments, and counseling
- Participate in case conferences, multidisciplinary, and various other meetings as needed to ensure quality care
- Makes counseling-related referrals and serves as liaison to mental health agencies as needed
- Conduct performance reviews of supervises
- Conducts chart audits to ensure compliance with documentation standards and completed in a timely fashion
- Provide program information, data, and support for grant applications and reports
- Attend staff meetings, trainings, and conferences
- Support in the writing of policies and practices
- Master’s Degree and LMHC licensure required with three years of related experience
- Fluency in English and Spanish preferred
- Must be familiar with the impact of homelessness, substance abuse, and domestic violence issues
- Must have experience working with and advocating for low-income families
- Demonstrated group facilitation skills
- Must have good interpersonal skills and to be able to work independently and part of a team
- Must demonstrate a proficiency in advocacy and mediation
- Excellent written and oral communication
- Proficient in MS Office and ability to become proficient in other software programs, including database software
- Must be able to work some evenings
Director of Development
Supervises: Development Assistant, Fundraising Committees,
Volunteers & Interns
Founded in 1990, Brookview is a Black and Latinx women-led organization that works for justice, equity and systemic change for low-income mothers and children in Boston.
Through a two-generation, culturally responsive approach, Brookview provides housing and supportive programs that improve educational achievement, health and wellbeing, and economic independence.
The Director of Development is responsible for planning, managing and implementing activities that increase, diversify and sustain philanthropic support for Brookview and its affiliates from individuals, corporations, foundations and the government. In this role, the Director of Development identifies, develops and fosters relationships with all donors.
They are responsible for forecasting, researching and writing grant proposals. They are responsible for the conceptualization, organizational and implementation of annual campaigns, and for developing appropriate strategies to meet annual goals. They coordinate special campaigns, direct mailings and oversee data entry and manage the donor database. They assist with all publicity and marketing efforts to advance organizational visibility, including special events planning and promotion. They work closely with the CEO, COO, Accounting Team, Senior Managers and executive staff in enhancing current programming and in developing new program initiatives.
Responsibilities (other duties may be assigned):
Planning, Writing and Reporting
- Creates and executes strategy for a large base of annual individual donors, as well as corporate, foundation and government sources.
- Researches, writes grants/application proposals and reports to multiple donor sources.
- Oversees the development and execution of proposals; and the archiving of all proposals with a long-term relationship management approach.
- In collaboration with COO and Accounting Team, develops and implements a financial strategy to ensure funds, donations, grants meet budgetary requirements of all programs.
- Track proposals and reports for all foundation and corporate fundraising.
- Works with Program Directors/Managers to ensure that grants and reports are submitted accurately and on time.
- Works with Management and Finance team to identify funds needed, funding targets, and approaches.
- Develops, establishes and implements the infrastructure needed to grow through the solicitation of major gifts, federal and state grants, special events and corporate and foundation support.
- Identifies, develops, solicits, cultivates and maintains key long-term relationships with donors and prospects.
- Secures financial support from individuals, foundations and corporations.
- Expands and diversifies donor base and work closely with other team members to secure funding for existing and new initiatives
- Develops and executes annual fundraising plan.
- Develops key external alliances by cultivating individual and philanthropic support.
- Coordinates and manages special campaigns and annual fund.
- Manages capital campaigns.
- Works closely and communicates with Finance team in managing grants and gifts.
- Manages fundraising events, campaigns, and solicitations (e.g. annual appeal, Power of the Purse, Families Forward)
- Participates in strategic planning of programs and new initiatives.
- Recruits volunteers to assist with fundraising activities.
- Coordinates and/or assists with publicity and marketing of all agency’s special events.
- Supports in the development and production of marketing materials (including, but not limited to annual report, newsletters, webpages, press releases and brochures, among others).
- Manage social media, public relations, graphic designers and web designers.
- Oversees all data entry and management of donor database and gift processing.
- Oversees research of funding sources and trends, with forecasting.
- Monitors and reports regularly on the progress of the development program.
- Review fundraising goals quarterly and analyze trends and gaps
- Compile and report information on a quarterly basis for funders, govt. agencies, Board and others.
- Supervises, trains and mentors Development staff and communicates fundraising goals and progress.
- Manages and supports Development committee and board members in an active fundraising role.
- Participates fully in organization’s events and other events related to Brookview and the community.
- Bachelor’s Degree in nonprofit management, social/human services or related field.
- Five years minimum of demonstrated success in planning, managing, implementing and securing funds
- Excellent verbal and written communication skills.
- Must be fluent in English.
- Experience with Raiser’s Edge and familiarity with Network for Good strongly preferred.
- High degree of computer literacy with excellent knowledge of Microsoft Office and other database software applications required.
- Strong administrative, organizational skills and attentive to details.
- Ability to work autonomously and in a team setting.
- Effective at working with others to reach common goals and objectives.
- Ability to convey complex ideas through brief, simple materials.
- Experience with program evaluation, data collection and analysis.
- Outstanding project management skills with ability to deliver results on time.
- Advanced problem-solving and decision-making skills and ability to multitask.
- Experience working in a multicultural environment with a diverse population.
- Must be able to work evenings and weekends as needed.
- Valid driver’s license and access to a vehicle required.
Position Title: Executive Assistant
Executive Assistant serves as primary point of contact for internal and external constituencies pertaining to matters related to CEO and COO. Executive Assistant serves as a liaison to the board of directors and senior management; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.
Roles & Responsibilities (other duties may be assigned):
- Complete a broad variety of administrative tasks for the CEO and COO including: managing an extremely active calendar of appointments; composing and preparing correspondence that is sometimes confidential; arranging agendas.
- Plans, coordinates and ensures the CEO and COO schedule is followed and respected. Provides “gatekeeper” and “gateway” role, creating win-win situations for direct access to CEO and COO time and offices.
- Communicates directly, and on behalf of the CEO, with Board members, donors, Foundation staff, and others, on matters related to CEO and COO programmatic
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to CEO and COO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response. Provides a bridge for smooth communication between CEO and COO offices and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
- Works closely and effectively with the CEO and COO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the CEO and COO.
- Successfully completes critical aspects of deliverables with a hands-on approach including bank deposits, drafting acknowledgement letters, personal correspondence, ordering and keeping inventory of supplies, and other tasks that facilitate the CEO and COO’s ability to effectively lead the organization.
- Participates in Operations
- Prioritizes conflicting needs; meets deadlines; handles matters expeditiously, proactively, and follows-through on projects to successful completion.
- Interface with IT Consultants to analyze agency requirements by partnering with CEO and COO and Senior staff across the organization to develop solutions for IT needs.
- Identifying and acting on opportunities to improve and update software and
- Troubleshoot hardware and software issues related to internal
- Coordination, planning, and leading agency computer-related
- Help determine agency IT
- Developing and implementing IT policy and best practice guides for the
- Designing training programs and workshops for
- Identifying opportunities for team training and skills
- Maintaining inventory of agency hardware and
Board Support and Liaison
- Serves as administrative liaison to board of directors
- Maintains discretion and confidentiality in relationships with all board members
- Adheres to compliance with applicable rules and regulations set in bylaws regarding board and board committee matters, including advance distribution of materials before meetings in electronic/paper format.
Senior Management Liaison
- Assists in scheduling
- Assists in coordinating the agenda of senior management team meetings and off-sites, and all staff meetings.
Communications, Partnerships, and Outreach
- Ensures CEO and COO bios are kept updated and responds to requests for materials regarding the organization in general
- Edits and completes first drafts for written communications to external stake holders
- Supervises, trains and mentors Administrative Assistant
Qualifications and Experience Requirements
- Bachelor’s degree or 5 to 10 years of experience supporting Executives, preferably in a non-profit organization.
- Experience and interest in internal and external communications, partnership development, and fundraising.
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point); Adobe Acrobat and databases (e.g., ETO and EmpowerDB).
- Strong critical thinking and decision-making
- Excellent project management skills and strong ability to
- Strong listening, communication and conflict management
- Strong project management
- Top quality Presentation and Writing
Founded in 1990, Brookview is a Black and Latinx women-led organization that works for justice, equity and systemic change for low-income mothers and children in Boston.
Through a two-generation, culturally responsive approach, Brookview provides housing and supportive programs that improve educational achievement, health and well-being, and economic independence.
Title: GROUP LEADER
Reports to: Youth Director
Program: Youth Development
Provide direct care services in a school-aged after school program. Assist in the implementation of educational and behavioral individual service plans and curricula.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.
- Assist in the implementation of educational and behavioral individual service plans and curricula.
- Coordinate group activities for students.
- Help supervise snack and recreational activities.
- Keep health and safety of children as first priority.
- By personal example, help to interpret the quality of values to children, staff and parents; must be a positive role model.
- Establish and maintain an environment conducive to motivating and challenging students.
- Assist Youth Director with daily administrative duties.
The Group Leader must be at least 18 years old and meet one of the following criteria:
- Have a Bachelor’s or Associate’s degree and three months experience working with school-aged children
- Have a high school diploma or GED and six months experience working with school-aged children (including three months supervised experience at a child care program)
- Be enrolled in a high school or GED program and nine months experience working with school-aged children (including three months supervised experience at a child care program)
Additionally, qualifications include:
- Exemplary or steadily improved grades and behavior while in high school
- Confidence and ability to command respect among students
- Resourcefulness in creating a positive learning environment
- Strong organizational skills, ability to handle multiple tasks
- Motivational and energetic personality
Title: Staff Clinician
Reports to: Clinical Supervisor
The Staff Clinician assists in providing clinical services to Brookview program participants, both residential and community-based in individual and/or group settings. Services are delivered with empathy, patience and respect.
ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned)
- Maintain confidentiality of records relating to program participants
- Encourage participants to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships
- Guide program participants in the development of skills and strategies for dealing with their challenges and barriers
- Prepare and maintain all required treatment records and reports
- Counsel program participants individually and/or in group sessions, to assist in overcoming dependencies, life adjustments, and making changes
- Collect information about program participants through meetings, sessions, and groups
- Acts as advocate for all program participants and coordinates services with their families and with involved service providers including, but not limited to, schools, DCF and the criminal legal system; provides referrals as needed.
- Develop and implement treatment plans based on clinical experience and knowledge
- Collaborate with other staff members to perform clinical assessments and develop treatment plans.
- Evaluate program participant’s physical or mental condition based on review of client information
- Meet with families and other interested parties in order to exchange necessary information during the treatment process
- Master’s degree with minimum three (3) years direct service experience or Bachelor’s degree with minimum five (5) years of experience may be substituted
- Knowledge of Boston area human/clinical services and ability to work with a team of professionals. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Provide trainings/workshops to Brookview staff and program participants
- Must have strong written and oral communication skills.
- Must be computer literate.
- Works with a team approach to servicing program participants in a multi-service agency.
- Attends staff trainings and supervision that is designated by the supervisor.
- Conflict resolution skills
- Must have current first aid and CPR certification within 3 months of employment